Taking a CLEP exam can be a smart and efficient way to earn college credit, save time, and reduce tuition costs. But sometimes, even the most prepared students face unexpected hiccups especially when it comes to score reporting.
If you're wondering, "What should I do if I encounter problems with CLEP score reporting?", you're not alone. We support students at every stage of the CLEP testing process, including what to do if things don’t go as planned.
Whether your scores haven’t appeared in your college portal, your transcript is incorrect, or your credit isn’t being awarded as expected, we’ve got answers and solutions. Keep reading to understand what steps you can take to resolve CLEP score issues quickly and effectively.
Understanding CLEP Score Reporting
CLEP (College-Level Examination Program) exams are administered by the College Board. After you complete your exam, your official score report is typically sent to the college or university you designated when registering.
Here’s how score reporting generally works:
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Instant Score Display: For most exams (except those with essays), you'll see your unofficial score immediately after testing.
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Official Score Delivery: Official scores are usually sent to your chosen institution within 7–10 business days.
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Essay-Based Exams: If your CLEP exam includes an essay, allow 2–3 weeks for scoring and reporting.
Now, let’s discuss what can go wrong and how to fix it.
Common CLEP Score Reporting Issues
Students sometimes face the following problems:
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Scores not delivered to the college or university
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Incorrect institution listed during registration
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Delayed delivery of scores
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Incorrect scores or missing sections on transcripts
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Credit not being applied by your school
If any of these situations sound familiar, take a deep breath we’ll walk you through what to do next.
Step-by-Step: What To Do If Your CLEP Scores Are Missing or Incorrect
1. Verify Your Score Report Access
Log into your College Board account and check your CLEP scores under the "My CLEP Account" dashboard. Make sure your exam was recorded and processed.
2. Confirm the Score Recipient
During registration, you’re asked to enter the institution where you want your score sent. If you entered the wrong school or forgot to list one, your scores won’t be delivered automatically.
Fix: You can request additional score reports through the College Board (a small fee applies). Visit the official CLEP website and use the “Order Additional Score Reports” option.
3. Contact the CLEP Program
If the system shows your scores were sent but your school hasn’t received them, call CLEP Customer Service at 800-257-9558 (U.S.) or email clep@info.collegeboard.org. They can verify the delivery status and resend if needed.
4. Follow Up With Your College Registrar
Your school’s registrar or admissions office is responsible for applying CLEP credits to your transcript. If they haven’t received your score, or if there’s a delay in applying credits, follow up with them directly. Be ready to provide your CLEP transcript or confirmation email.
5. Dispute Score Errors (If Applicable)
If you believe your score is incorrect or missing a section, you can request a score verification or rescore from the College Board. This is rare but important if you suspect a technical error during your exam.
How We Can Help
We don’t just help students prepare for or complete their CLEP exams we also assist with post-exam support, including score reporting issues.
If you’re stuck, unsure how to request a score correction, or need help communicating with your school or the College Board, our experts are ready to assist you. We’ll guide you through the process, ensure your credits are applied correctly, and save you hours of frustration.
FAQs: CLEP Score Reporting Problems
Q1: How long does it take for CLEP scores to be reported?
A: Most CLEP scores are sent within 7–10 business days. Essay-based exams take about 2–3 weeks.
Q2: What should I do if I accidentally sent my score to the wrong college?
A: You can order an additional score report through the College Board for a small fee. Be sure to have the correct institution code when submitting your request.
Q3: Can I view my CLEP score online?
A: Yes. Log into your College Board account and navigate to your CLEP dashboard to view your score.
Q4: My school says they never received my score. What now?
A: First, confirm with CLEP that the scores were sent. If they were, follow up with your school’s registrar. You can also request a re-send from CLEP if necessary.
Q5: Will CLEP resend my scores for free?
A: No, if you did not list your institution during registration or need to resend scores, there is a fee (usually around $20 per report).
Q6: What if my score is missing or incorrect?
A: Contact CLEP immediately and request a score verification. Errors are rare but can be investigated and corrected.
Final Thoughts
Encountering a CLEP score reporting issue can be frustrating but it’s fixable. Whether it's a delivery delay, a wrong institution, or missing credit, the key is to act quickly and stay organized.
We make the CLEP process smoother for students by offering guidance before, during, and after your exam. If you're stuck or unsure how to move forward, we're just one click away.
Need personalized help with a CLEP issue? Visit TakeMyCLEPExam.com and let our experts help you solve your score reporting problems today.